CPC認證的全稱是Children’s Product Certificate。CPC證書類似于中國的質檢報告，在通過相關檢測、出具報告后同時發放的證書。證書列明進/出口商信息，商品信息、以及已通過的相關檢測項目及其依據的法規標準。18835648004亞馬遜平臺在上線一些類別的產品（如兒童玩具、嬰童用品，兒童服裝等）時會要求商家上傳CPC證書，沒有CPC證書的相關兒童產品無法銷售。
很多商家辦理了CPSC檢測，但是始終卡在CPC認證的道路上。CPC認證并不復雜 ，但是也要求對認證了解及平臺要求的充分認知。以下是CPC平臺審核 中常見的一些問題，請大家參考。
一、In order to list these toys on Amazon, please apply by submitting the following item.Please update CPSIA Warning Attribute in detail page.
解答：產品頁面編輯頁面CPSIA那欄沒有填寫內容，需要在產品后臺中有下拉選擇適合自己產品的Warning警示語！不清楚選擇哪一項，可以聯系檢測機構。
二、In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:
1. In Vendor Central, click the Items menu, and then select Vendor Certificates
2. Click on Missing Compliance Documents;
3. Search for the affected ASIN and then;
4. Click Add to upload the documents
解答：不要在CASE中回復內容和提交文件，需要在菜單目錄欄找到查看銷售申請，再找到被拒絕的ASIN，重新提交證書進行審核。
三、 We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.
Please update the product(s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.
解答：Listing后臺缺少產品的適用年齡描述，在產品后臺中正確的位置輸入適用年齡即可
四、Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:
* Manufacturer Name
* Manufacturer Address
* Warning label (as applicable)
解答：亞馬遜要求的項商品圖片中，產品的實拍圖需要清楚地體現出制造商名稱、制造商地址和警告標語等（可提供通用模板）
五、Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:
Kindly provide the following outstanding items as per ASTM F963-17:
? 4.25- Battery Operated Toys
If you feel your product is exempt from the above sections/requirements, please provide a statement from your lab or regulation exempting your product for our review.
解答：電動玩具的測試標準，除了ASTM F963-16/17和CPSIA，還需要做電池部分的ASTM Section 4.25關于電池驅動和電池部分的測試，若測試報告缺乏這項測試，會導致無法過審。（產品是內置電池、外接干電池、USB供電、直插供電的都需要做這個測試項目）
六、The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:
· US importer or domestic manufacturer name, mailing address, contact information located in United States
解答：美國進口商信息是目前CPC證書容易出錯的原因之一，此條的解決方案，需要了解的可以咨詢。
七、 Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product
解答：提示CPC證書里面缺少ASIN或產品型號和product description（產品描述）。導致此問題的原因是CPC模板有問題，無法與CPC測試報告和Listing建立上聯系。用正確的CPC證書模板修改即可解決。
八、In order to move forward with the approval process, please submit the Children’s Product Certificate (CPC) that is issued by the manufacturer, importer, or private labeler based on the guidelines stated in the Consumer Product Safety Commission website.
The CPC that has been previously provided cannot be accepted as it is issued from the testing laboratory.
解答：上面我們說過，CPC的本質是一份自我聲明，是由進口商或者制作商簽發的（實際操作中，多數情況都是由貿易商自主簽發），只有CPC的測試報告是由檢測機構蓋章簽發的。所以不能用檢測機構蓋章的CPC證書，用了大概率過不了審核，此條很容易解決。
九、Contact information for the individual maintaining records, including name, full mailing address, email address, and telephone number
解答：在CPC證書上加上測試結果維護聯系人信息就可以了，很簡單。
十、The registration card submitted for your product did not include all of the following:
? Name of the manufacturer or private labeler
? Date of manufacture
? Manufacturer contact information(U.S. address and telephone number, toll-free if available)
? Model name and number
解答：沒有提供注冊，或者是注冊的信息填寫錯誤導致。注冊的本質是在美國已經支付過郵費的，需要足夠的經驗去制作。涉及到需要提供注冊的商品一般是耐用的嬰兒消費品，并且危險程度相對較高。比如圍欄、門欄、背帶、學步車、搖籃、高腳椅等等。填寫內容比較復雜，不易解釋。需要請咨詢。
十一、圖片